Top credentials in Quality, Environment & Safety
Kent Moving furniture removalist branches, across Australia, are individually accredited as fully compliant with Quality, Environmental and OH&S requirements.
This accreditation shows our level of commitment to everything we do, and underpins our promise to deliver professional, responsible removals and storage services to Kent customers and staff.
What does Accreditation mean?
Internationally recognised standards are outlined by the Joint Accreditation System of Australia & New Zealand (JAS-ANZ) to set the benchmarks for competence, credibility and integrity for all types of business. When a company is awarded a JAS-ANZ accredited certificate, it means they comply with or surpass requirements in the services they provide.
ISO 14001:2004 Environmental Management Systems
At all levels of our operation, Kent Moving plans and conducts activities with a view to protecting and conserving the natural environment and employee health. By complying with legal and other requirements, our environmental management system and meets or surpasses national and community expectations.
Kent’s environmental goals include establishing and regularly reviewing measurable objectives and targets on a quarterly basis in accordance with our annual Environmental Management Plan. We aim for continual environmental improvement, the prevention of pollution and to comply with all legal and relevant requirements.
ISO 9001:2008 Quality Management Systems
Customer satisfaction is Kent Moving’s Number One goal. In an increasingly demanding world, it’s good to know all Kent removals services are backed by assured level of quality benchmarks.
The Kent Quality Assurance System is based on the requirements of international standard ISO 9001:2008. Every Kent employee is responsible for looking after delivery of quality service, from the first phone call to the final unloaded or unpacked box.
The Kent continual improvement philosophy says that quality is an ongoing process. Kent Moving promises to review and improve on any issue or service as soon as possible. Reaching our continual improvement goals takes strong, responsive management and a united commitment from all staff. We also invest in thorough induction and training. As a result, we know our respected reputation is secure for both our customers and our company.
AS/NZS 4801:2001 Occupational Health & Safety Management Systems
Kent Moving recognises its moral and legal responsibility to provide a safe and healthy work environment for employees, contractors, customers and visitors. This commitment extends to ensuring that the organisation’s operations do not place the local community at risk of injury, illness or property damage.
The Kent Moving commitment to safety ensures that safety policies are implemented and reviewed regularly to include:
- The provision and maintenance of the workplace in a safe and secure condition
- Active involvement in the development, promotion and implementation of health and safety polices and procedures
- Training employees in the safe performance of their assigned tasks
- Provision of resources to meet the health and safety commitment
Kent International Movers (Melbourne) achieved an industry first when it successfully achieved FAIM/ISO accreditation in May 1999. The FAIM/ISO quality program, audited by Ernst & Young, is the world’s highest quality assurance standard for the international moving industry.